DECLARATION OF TRANSPARENCY CONCERNING CONTACT FORM

Information about data protection

Hello and thank you for your interest in our company and our services. Among other things, we take your rights for Privacy, Data Protection and Self Determination very seriously.

Taking this into account we would like to inform you about the following:

We do collect data from you. Which data? How do you know? For how long? Are we even allowed to do it?
Below is a clear answer to these questions:

Data Categories
any information you provide us via the contact form, in particular
:
● First Name

  • Surname
  • E-mail information: Contact ID, email address, status, bounce status,
    registration date, IP address of the registration, confirmation date, IP address of the confirmation, date of subscription, IP address of subscription,
    referrer
    Subject
  • Message and all information contained therein

Sources
We receive this information from your entries on our contact form.

Purpose and legal basis

  1. 1. Reason, implementation and finalisation of the contractual obligations – Article 6(1)(b) GDPR
    Information about our and other services – Article 6(1)(f) GDPR

Length of Storage

We store the data that we need to fulfil the information contract until the end of the storage period, usually 3 years after the end of the contractual relationship.

Are we obliged to collect this data? What happens if we do not collect this data?

There is no legal obligation to collect this data. However, there is a possibility that the lack of some or all of the data may occasionally lead to queries.

Who do we send the data to? And: Does the data leave the European Union or the European Economic Area?
We transmit your data to external service providers who support us in the following activities: Storage and management of data, IT support, holding events (including webinars), setting and evaluation of tags. We ensure that these service providers are carefully selected, contractually bound in accordance with data protection regulations and regularly checked. These service providers also include companies that process your data outside the European Economic Area or are based there. For these companies, we only select companies that process the data in locations for which there is a EU Commission appropriateness decision (Article 45 GDPR). If this condition is not met, we only assign these service providers if they provide sufficient security guarantees (Article 46 GDPR), e.g. by agreeing to the EU standard contract clauses.

What you need to know about the information contract?
You have the opportunity to conclude an information contract with us. The information contract is always concluded when you confirm transactions in which we have expressly used the term “information contract”. The exact content of the information contract results from the respective contract text as well as from our General Information Terms and Conditions.

If you have concluded this information agreement, we will draw your attention to the following: With the information contract, we undertake to deliver to you the information specified in the relevant product and service description as well as in the General Terms and Conditions information content via all conceivable contact channels (letter post, SMS, e-mail, social networks and comparable contact channels). Among other things, we are also obliged to deliver the contractual information to social networks and comparable contact channels. To this end, we are obliged, as far as technically possible, to upload your e-mail address to a custom audience on facebook or to a similar audience on Google and, as far as possible, to deliver information there as well. You can terminate the information contract at any time, without giving reasons or observing deadlines, by sending an informal message to one of the above contact channels (“Who are we?”).

What rights do you have?
You have the following rights.

You have the right to information about the personal data processed about you and to correction or deletion, restriction of processing, objection to processing and data transfer.

You also have the opportunity to complain about us to the supervisory authority responsible for us. We kindly point out that these rights may be subject to conditions which we will insist on.